# Privacy Policy
_Last updated: 13 May 2025_

**Manon’s Sweet Touch** (“we”, “us”, “our”)
**ABN:** 97 642 653 979 | **TFN:** 677 448 735
**Address:** 89 Powell Street, Joondanna, WA 6060, Australia
**Phone:** 0493 062 896
**Email:** contact@manonsweettouch.com

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## 1. What Information We Collect
We collect the following personal data when you interact with our site or place an order:
– **Contact & delivery data:** name, email address, phone number, billing & shipping address
– **Order data:** products ordered, order date
– **Payment data:** payment token (processed securely by Stripe)—we never store full card details
– **Technical data:** IP address, browser type, device information, pages visited (via cookies/Google Analytics)

## 2. How We Collect It
– **Directly from you** when you:
– Place an order on our guest checkout
– Sign up for our newsletter
– Fill in our contact form
– **Automatically** via cookies and analytics tools when you browse our site

## 3. Why We Use Your Information
– **Order fulfilment & delivery:** to process and deliver your pastries
– **Customer support:** to respond to your inquiries
– **Legal & tax compliance:** to keep records for 7 years as required by Australian law
– **Marketing (optional):** to send you news and offers if you opt in

## 4. Legal Basis for Processing
Under the Australian Privacy Act 1988 (and GDPR for EU visitors):
– **Contract:** necessary to perform the contract (your order)
– **Consent:** for marketing emails (you may unsubscribe at any time)
– **Legal obligation:** to retain records for tax purposes

## 5. Cookies & Tracking
We use cookies to:
– Keep your cart contents
– Remember your preferences
– Analyse traffic (Google Analytics)

You can disable cookies in your browser, but some site functions may not work properly.

## 6. Data Security
We implement appropriate measures to protect your data against unauthorized access, loss or alteration. Our site uses HTTPS/SSL; payment data is handled by Stripe.

## 7. Data Retention
– **Order records:** retained for **7 years** (tax compliance)
– **Newsletter list:** retained until you unsubscribe

## 8. Your Rights
You have the right to:
– Access and receive a copy of your personal data
– Request correction of inaccurate data
– Request deletion, subject to legal retention requirements
– Object to or restrict processing
– Lodge a complaint with the OAIC

To exercise any right, contact us at contact@manonsweettouch.com.

## 9. Third-Party Sharing
We do **not** sell your information. We may share data with:
– **Service providers:** Stripe (payments), WooCommerce (order management), Google (analytics)
– **Legal authorities:** if required by law

## 10. Changes to This Policy
We may update this policy occasionally; the “Last updated” date will reflect any changes.

## 11. Contact Us
If you have questions about this policy, please contact:
**Email:** contact@manonsweettouch.com
**Phone:** 0493 062 896
**Address:** 89 Powell Street, Joondanna, WA 6060, Australia